Offline For Schedule Maintenance

The application was taken offline from appx 8:30pm to 11:00pm MST. This planned maintenance was necessary to upgrade databases and files in preparation for an upcoming product feature upgrade. Customers were notified of upcoming maintenance and were notified when the maintenance was complete.

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Users Reach First for Tablets to Read and Send Email

The below graph by eMarketer.com shows that even for sending email users who own iPads reach for that device 48% of the time compared to only 41% of the time on their PCs or Macs. Perhaps more relevant to our blog readers are the numbers about reading email which suggest that iPad owners reach for their tablets 55% of the time and their mobile phones 10% of the time to read email.

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How Soft and Hard Bounces Affect Your Email Deliverability

There are only a few factors that dramatically impact your sender IP reputation. Among those are the number of incorrect email addresses to which you send your email campaigns. If Yahoo, Gmail, or another popular web client is receiving email for an email address that doesn’t exist (even if it once did exist) that is going to hurt your IP reputation.

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How to Correctly Embed a Link: Avoiding SPAM Filters

Recently we had a client whose email campaign was found in far too many SPAM folders for his comfort. When he reached out to discover what the issue had been we realized that we have never addressed this here on our blog. So for the benefit of all Email Marketing professionals please follow along below.

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