System Updates

Folder View Option Now Added to Email Campaigns and Autoresponders

By MyEmailProgram Admin | October 13, 2015

Dear MyEmailProgram user I’m please to announce that today we successfully rolled out another feature for all our users. Now, when you are on your email campaign page or looking at your autoresponders, you can group them into folders. This is intended to help you organize your emails and make them easier to find.

Advanced Triggers Introduced

By MyEmailProgram Admin | August 10, 2015

Our admin team has rolled out new advanced triggers which give you increased ways to automate the delivery of email and management of contacts across your lists.

New Support Ticket System Live

By MyEmailProgram Admin | July 28, 2015

We have finished testing a new support ticket system for our current customers. The new interface makes it much easier to engage with our support staff and report any bugs or issues you have with the application. There are two ways to submit a support ticket.

Date Picker Bug Resolved

By MyEmailProgram Admin | July 25, 2015

Fix has been applied to resolve a user reported bug when using the date picker tool. Shouldn’t be any additional issues.

Add Subscribers Via Paste Feature Added

By MyEmailProgram Admin | June 13, 2015

Have you ever had a large number of email addresses you needed to add to a contact list that were on your computer clipboard? Perhaps a text file or some other source of contacts that didn’t come nice and pretty in a CSV file? With this new feature you can simply paste contacts into an open text box and the application will automatically add them to your contact list.

Exclude Module Feature Added

By MyEmailProgram Admin | June 1, 2015

We have finished installing and testing a new exclude feature. This new feature will allow you to exclude contacts that are on List B when sending an email campaign to List A. If there are contacts on both lists they will be excluded from the send. A similar exclude feature is added in the import…

Bounce Reporting Fixed

By MyEmailProgram Admin | January 3, 2015

In early January we discovered that while the server was reporting on bounces, they were not being reported back to the user interface or being marked as bounced at the contact record level. This has been repaired. Due to this, you will likely see a high number of bounces on your next send to each…

System Outage

By MyEmailProgram Admin | December 5, 2014

From December 2nd to 5th we had site and application wide outages. The server required significant emergency maintenance in order to get the application back online. During this period data was not lost or compromised however, when the application is down it is unable to record opens or clicks from campaigns. The issue has been…

Mobile Browser Feature Added

By MyEmailProgram Admin | November 13, 2014

An update to the application has been rolled out that now makes it much easier to access the system from a mobile phone browser. More information here.